Medical Records

Access Your Images Online

Exams performed from February, 2020, to present day are available through the Connect patient portal. 

• Select “View Radiology Images” from the menu.
• A new web browser window will open to display a list of your exams with options to view, download, or share.
• To access older exams online, please email medical records with the name of the facility where you had the exam in the subject line. We will push them into your Connect patient portal. 

Request a CD of Your Images

To obtain a copy of your radiology medical records, you or your representative must download and fill out a written authorization to release medical information, and fax, email, or send it to the location where you had your exam. 

1. Fill Out An Authorization to Disclose Medical Information

Forms can be downloaded as a fillable PDF but must include a signature of the patient/representative.

• Authorization to Disclose Medical Information(link is external and opens in a new window) (English)
• Authorization to Disclose Medical Information(link is external and opens in a new window) (Spanish)
• Authorization to Disclose Medical Information(link is external and opens in a new window) (Chinese)

Please indicate whether you are requesting radiology reports, images, or both. For radiology reports only, specify the date of service (date you had the exam) as well as the type of exam. This can be indicated on the release form where it asks to specify information to be released. If you require images as well, then check off "CD".

2. Fax, Mail, or Email Form to the Medical Records Department

Once you have completed the release form it can be faxed, emailed, or mailed back to the medical records department of the location where your exam was conducted.

3. Pick up or Receive Records By Fax

• Pickup: If you would like to pick up your record, write "self" on the release form where it states "Name or Address to Whom This Information Will be Sent", and then in parentheses state “pickup” and the date you are picking up the record. Please note that for same-day pickups we require the release form to be completed in advance. For pickup of records, proper identification is required (photo I.D/driver’s license). If someone else is picking up on your behalf, please ensure that his or her name is on the release form and that they have proper identification with them. The hours of operation for picking up records are Monday-Friday, 9 a.m. - 5 p.m.
• Fax: If you want a report faxed please indicate the name and fax number on the release form of the person to whom you want the report faxed to.

Radiology does not provide reports/images in the following formats: email, DVD, or flashdrive.

Medical Records FAQ